Chat: Miradore

When a user types “My laptop is slow,” you can see in the chat sidebar that their C: drive has 200MB left. You don’t need to ask for a screenshot. You simply remote in (via a separate tool) or push a cleanup script via Miradore—all while staying in the chat thread.

You don’t need to leave Miradore. You just need to let your users talk to you while you manage their device. miradore chat

The most common IT ticket is “Forgot my PIN/Password.” With an embedded chat, you can verify the user’s identity via SSO within the chat, then use Miradore to issue a temporary access code or trigger a reset script. The user never waits on hold. When a user types “My laptop is slow,”

Miradore is a powerhouse for Unified Endpoint Management (UEM). Whether you’re on the free plan tracking a handful of devices or the premium plan enforcing security policies, Miradore gives you incredible visibility into your hardware. You don’t need to leave Miradore

But there is one thing Miradore doesn’t do out of the box:

Here is how adding a “Miradore Chat” strategy transforms your IT support.

You can wipe a lost laptop, push an app, or check OS versions remotely. But if a user in the warehouse can’t access the VPN, or a sales rep forgot their passcode, you are stuck using email, Slack, or walking across the building. That slows down resolution time.