I recently took the CELPIP-General test through Paragon Testing Enterprises for Canadian immigration purposes. The overall experience was smooth — the online registration was straightforward, and the test center staff were professional and helpful.
Here’s a sample review for (the company behind the CELPIP and CAEL English proficiency tests). Title: Reliable tests, but customer service could be faster paragon testing enterprises
My only complaint is that customer support can be slow to respond. I had a minor issue with my login credentials before the test, and it took a couple of days to hear back via email. A live chat option would be a great improvement. I recently took the CELPIP-General test through Paragon