The UM IT Helpdesk is the central support team for all technology needs at the University of Mississippi, including email (Owl Mail), Wi-Fi (Eduroam), MyOleMiss, Blackboard, software, and passwords. 1. How to Contact the Helpdesk | Method | Details | |--------|---------| | Phone | 662-915-5222 (Available 24/7 for urgent issues) | | Email | helpdesk@olemiss.edu | | Walk-in | 1st Floor, Paul B. Johnson Commons (East side, near the food court) | | Self-Service Portal | helpdesk.olemiss.edu (Submit/check tickets 24/7) |

If you still need help, reply with your specific issue (e.g., “Can’t connect to Eduroam on Mac”) and I’ll walk you through the steps.