“My account is blocked. I don’t know why. I haven’t done anything wrong.”
Arjun wasted 30 minutes on hold. In person, things moved faster. how to unblock kotak mahindra bank account
Arjun paid the school fees at 11:15 AM—late, but not disastrous. The client’s payment arrived safely an hour later. “My account is blocked
Suresh clicked through his system. “Your last transaction was a ₹49,999 transfer to a crypto exchange yesterday. Then two failed login attempts from a new device. The system flagged it as suspicious activity .” In person, things moved faster
Within 2 hours, he got an SMS: “Your account restrictions have been removed. Please change your net banking password.” The relief — 11:02 AM
His KYC was 3 years old. The bank asked for a re-verification via video call (done in 5 minutes right there at the branch using their tablet).
His heart stopped. Not because he was broke—but because in thirty minutes, his daughter’s international school fees were due. And his client’s payment for the UX project was supposed to hit that account in two hours.