She reopened her browser offline . It tried to restore the previous session. Don’t let it. She went into history (Ctrl+H) and selected “Clear browsing data” for all time—cookies, cache, site settings. That wiped any malicious script trying to auto-load.
She let her hand hover, then pulled it back. The scammer’s goal was fear—get her to dial that number so they could charge $400 to “fix” nothing or install real malware. how to get rid of scam pop ups
Her first instinct was to panic-call the number. But she stopped. She remembered a news segment about “tech support scams.” Breathe. She reopened her browser offline