Phone Number — Globalscape

If you are a long-time Globalscape user frustrated by this change, consider contacting your account manager to request a phone support add-on (available for enterprise SLAs at an extra cost). Disclaimer: This article is based on publicly available information as of 2025. Globalscape is a registered trademark of Fortra, LLC. Contact methods may change; always refer to fortra.com/contact for the latest details.

However, if you have recently searched for the you may have encountered frustration. Unlike a typical SaaS company that prominently displays a 1-800 number, Globalscape’s customer support model has evolved—especially following its acquisition by HelpSystems (now Fortra ) in 2020. globalscape phone number

This article explains why finding a direct phone number is difficult, where to actually call, and how to get the fastest resolution for your issue. Short answer: Not for standard technical support. If you are a long-time Globalscape user frustrated

Globalscape has shifted its primary support channel to a and a customer portal . While a corporate switchboard exists for billing and sales, calling it for technical issues will likely result in a request to submit a ticket online. Contact methods may change; always refer to fortra