$Id: a07cf90837a3c4373b82d6724b97593810766af7 $
"Decent survey, but the report took longer than promised. Engineer was friendly and found the issue though."
I booked a CCTV drain survey in Wolverhampton to locate a recurring blockage. The technician was knowledgeable and the camera equipment seemed modern. They found a displaced joint and sent me a report a couple of days later. However, the report lacked some detail (e.g., no schematic drawing) and the office was slow to respond to follow-up questions. The price was reasonable, but I expected a bit more professionalism in the reporting. Fine for a basic check, but for a full pre-acquisition survey, I’d ask upfront what the report includes. Option 3: Business/Company Response to a Review (Template) Response: Thank you for your feedback. At [Company Name], we take pride in providing thorough CCTV drain surveys across Wolverhampton. We’re sorry to hear your experience didn’t fully meet expectations. Every survey we conduct includes a full written report, video footage, and where applicable, a marked-up diagram. Please contact us directly so we can review your file and ensure you receive the complete documentation. We are committed to improving our communication and appreciate you bringing this to our attention. Option 4: Short review for Google / Checkatrade ⭐⭐⭐⭐⭐ "Prompt, professional CCTV drain survey in Wolverhampton. Clear report with video evidence. Sorted before exchange of contracts. Will use again." cctv drain survey wolverhampton
Title: Efficient and thorough CCTV drain survey in Wolverhampton "Decent survey, but the report took longer than promised
I needed a CCTV drain survey for a property purchase in Wolverhampton and contacted a local specialist. The engineer arrived on time, was polite, and explained the process clearly. They used high-resolution cameras to inspect the drains from the house to the main sewer. Within an hour, they provided a detailed report with video footage, diagrams, and a clear assessment of the pipework condition – including a small crack and some root intrusion I wouldn’t have known about otherwise. The report was accepted by my solicitor and surveyor without issue. Highly recommended for any pre-purchase or blocked drain investigation in Wolverhampton. Option 2: Customer Review (Neutral – 3 Stars) Title: Got the job done, but communication could be better They found a displaced joint and sent me
Yes, I broke it on purpose for this demonstation!↩︎